Monday - Friday 9am - 5pm EST 855-977-0420


  • Do you offer special pricing? 
    • Yes! We offer competitive pricing on all products and exclusive pricing on Partner Brands and Exclusive Brands. 
  • What is a master case?
    • A master case refers to the outer box that contains your goods at its largest quantity other than a pallet. 
  • What is an inner case?
    • An inner case is created when the master case is broken up into smaller groupings of the product.
  • What do I do if I think I have a counterfeit product?
  • I know someone selling counterfeit products. What should I do?
  • Do you have a catalog?
    • Yes. Physical copies can be requested through your account manager or the General Contact form. A digital version is available to view here. 
  • The product I want is out of stock, when will it be back in stock?
    • You can sign up for email alerts on the product page. Additionally you Account Manager can recommend alternatives.
  • Can someone help me select products?
    • On top of knowing you are shopping our marketplace of category-killing products, we have a variety of resources available to help you select products for your shop. We recommend starting with our Self-Serve Info Center and blog. Your Account Manager is also a great resource. 
  • How do I know what products are most popular?