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ACCOUNT REGISTRATION TERMS & CONDITIONS

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  • Do you offer special pricing? 
    • Yes! We offer competitive pricing on all products and exclusive pricing on Partner Brands and Exclusive Brands. 
  • What is a master case?
    • A master case refers to the outer box that contains your goods at its largest quantity other than a pallet. 
  • What is an inner case?
    • An inner case is created when the master case is broken up into smaller groupings of the product.
  • What do I do if I think I have a counterfeit product?
  • I know someone selling counterfeit products. What should I do?
  • Do you have a catalog?
    • Yes. Physical copies can be requested through your account manager or the General Contact form. A digital version is available to view here. 
  • The product I want is out of stock, when will it be back in stock?
    • You can sign up for email alerts on the product page. Additionally you Account Manager can recommend alternatives.
  • Can someone help me select products?
    • On top of knowing you are shopping our marketplace of category-killing products, we have a variety of resources available to help you select products for your shop. We recommend starting with our Self-Serve Info Center and blog. Your Account Manager is also a great resource. 
  • How do I know what products are most popular?
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Must be 21+ to purchase products from Cannatron.com. The statements made within this website have not been evaluated by the Food and Drug Administration. These statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease